User Guides, Links

& Frequently Asked Questions

Help and Resources

System User Guide

Helpful Resources

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the CBRE Worker Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page:


Supplier System Demonstration Webinar

Frequently Asked Questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the REGISTER NOW button at the top of the page to find the Worker Management System.

How does this system interact with Avetta Connect?

To register your workers in the CBRE Worker Management System, your company first needs to be registered with Avetta Connect. You can do that here.

Once your registration in Avetta Connect is complete, you will be invited to register your workers in the CBRE Worker Management System, managed by Pegasus.

The two systems will be integrated by early 2022.

How much does registration cost?

Worker registration costs $15 + GST per person which includes the management of roles and verification of documents. Annual registration renewal costs $15 + GST per person. A tax invoice will be supplied on payment.

What documents do I need to upload to register?

Documents may include but are not limited to:

  • Photograph
  • Proof of Identity
  • Generic Induction Cards
  • High Risk Licenses
  • Trade or Tertiary Qualifications
  • Certificates or Statements of Attainment

Which CBRE – Macquarie sites are required to register?

Sites managed by CBRE as the property services provider to Macquarie Group will be onboarded in a global rollout starting with Australia and New Zealand. Please check back regularly as this list is updated:

New South Wales
– CBRE – 50 Martin Place – Sydney

– CBRE – 80 Collins Street – Melbourne

– CBRE – 825 Ann St – Brisbane


How does the system benefit contractors and suppliers?

Registration ensures you are aligning to CBRE safety, health and risk management policies.

The system is your opportunity to prove your workers have the qualifications and competencies work safely for CBRE.

Benefits include:

  • joining an online database of trusted and qualified businesses workers
  • having higher quality work opportunities because you can prove you’re fit to work
  • maintaining an online, portable profile
  • receiving electronic reminders to stay compliant and ready to work
  • having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
  • managing your own profile – roles, competencies, and training – in the Pegasus system at any time, 24/7
  • accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
  • enjoying a transparent cost model

Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the system on behalf of CBRE. Visit Contact Us for details.